Event & guest management
- Event managementCreate and manage multiple events with event-specific settings and controls.
- Guest list managementCreate, import and manage attendee records, tickets and barcodes.
- Bulk guest importUpload thousands of attendees ahead of an event via structured data imports.
- Guest record managementMaintain individual attendee profiles with tags and check-in status.
- Custom guest fieldsCapture extra information to support event-specific requirements.
- Plus-one managementAllow guests to bring a defined number of additional attendees.
- Guest searchInstantly find attendees by name, email, barcode or other attributes.
Ticket & barcode scanning
- QR & barcode scanningRapidly scan digital or printed codes on handheld or mobile devices.
- High-speed check-inProcess large attendee volumes through multiple entry points fast.
- Instant ticket validationValidate against the live event database and confirm access immediately.
- Duplicate ticket detectionIdentify already-scanned tickets to prevent unauthorised reuse.
- Invalid ticket detectionFlag invalid, expired or cancelled tickets on the spot.
- Ticket-type recognitionAutomatically identify General Admission, VIP, Staff, Press or Hospitality.
- Timed ticket validationRestrict access to defined dates or time windows.
- Offline scanningKeep scanning with no connectivity; activity syncs once restored.
- Real-time synchronisationNear real-time admissions visibility across connected devices.
Access control
- Multi-entrance check-inDeploy scanners across entrances with one centralised view.
- Multiple access pointsConfigure locations and control which attendees use which entrance.
- Restricted accessControl VIP zones, hospitality areas and other event spaces by permission.
- Entry & exit scanningRecord admissions and departures for on-site visibility.
- Re-entry managementSupport attendees leaving and re-entering the venue.
- Access permissionsAssign which areas, sessions or facilities each attendee can access.
Live event operations
- Live attendee headcountMonitor current numbers and occupancy in real time.
- Venue capacity monitoringTrack attendance against configured venue or area capacities.
- Multi-site event managementManage attendee activity across multiple venues or sites.
- Live operational dashboardA central web dashboard of attendance and check-in activity.
- Real-time attendance reportingLive attendance data, not just post-event.
- Scanner monitoringMonitor deployed devices and their operational status.
- Event activity monitoringTrack entrance and access point activity live.
Tags & segmentation
- Attendee tagsFlexibly tag groups, permissions or operational requirements.
- Ticket typesCreate categories to control access and analyse attendance.
- Tag-based access controlUse attributes and tags to gate specific areas.
- Tag treesHierarchical structures for complex attendee data like merchandise selections.
- Session managementAssign attendees to sessions or time slots and track attendance.
- Guest segmentationGroup attendees as VIP, Press, Staff, Speakers, Sponsors or Hospitality.
RSVP & invitations
- RSVP managementTrack confirmed, declined and non-responsive guests.
- Digital invitationsCreate and distribute event invitations directly from Qflow.
- Email templatesReusable branded templates for invitations and confirmations.
- Personalised invitationsPopulate invites with individual attendee info and credentials.
- Registration pagesBranded pages for collecting attendee information.
- Registration data captureCollect and auto-associate info with the guest record.
Event accreditation
- Accreditation managementManage credentials through the same platform used for entry.
- Credential typesCategories for staff, media, VIPs, production and contractors.
- Restricted accreditationControl access based on accreditation type and permissions.
- On-site accreditationManage accreditation and access requirements during the event.
Reporting & analytics
- Live attendance statisticsCurrent attendance totals throughout the event.
- Check-in reportingWho arrived, when, and where they entered.
- Check-out reportingTrack departures and calculate current in-venue attendance.
- Attendance by ticket typeBreak down attendance by ticket category.
- Attendance by tagAnalyse attendance across configured groups and attributes.
- Session attendanceMonitor attendance at individual sessions or activities.
- Entry point reportingAttendee volumes across different entrances.
- Time-based attendance analysisIdentify arrival patterns and peak periods.
- Export to ExcelExport event and attendee data for further analysis.
- PDF reportingGenerate PDF reports for sharing, archiving or operational use.
Devices & hardware
- Dedicated event scannersRuggedised handhelds built for high-volume scanning.
- Extended battery lifeBuilt for extended operation without frequent charging.
- Ruggedised hardwareDesigned for demanding, regular event environments.
- Remote device supportRemote assistance with configuration and troubleshooting.
- Remote application updatesDevices kept on the appropriate software version.
- Device replacement serviceOptional rapid replacement to minimise disruption.
- Device fleet managementDeploy and manage multiple scanners centrally.
Connectivity & reliability
- Wi-Fi connectivityOperate over venue Wi-Fi where suitable coverage exists.
- Mobile connectivityCellular-enabled configurations independent of venue Wi-Fi.
- Offline event operationKeep scanning through temporary connectivity interruptions.
- Data synchronisationCheck-in activity synced between devices and platform.
- Cloud-based platformManage event data from any connected, authorised device.
Team & user management
- Team member accountsIndividual accounts for event staff and operational users.
- Event-based user assignmentAssign staff to the events they're responsible for.
- Role-based accessControl access according to operational responsibilities.
- Centralised user managementManage event teams from the Qflow platform.
API & integration
- Qflow APIIntegrate check-in functionality into third-party platforms.
- Ticketing platform integrationConnect an external ticketing system to Qflow.
- Automated guest synchronisationSync attendee and ticket info between platforms.
- Barcode integrationPass externally generated barcodes into Qflow for validation.
- Check-in data integrationSend or retrieve attendance data via integration.
- Custom integration supportIncorporate Qflow's capabilities into your own platform.
AI & automation
- Qflow AI assistantInteract with event data using natural-language requests.
- Natural-language event managementPerform tasks without navigating every area of the platform.
- AI-assisted guest managementCreate events and import guests with plain language.
- AI reporting & analysisAsk questions about event and attendee data.
Security & administration
- Secure cloud infrastructureHosted on Microsoft Azure with audited compliance frameworks.
- Encrypted data transmissionIndustry-standard encryption between Qflow components.
- Secure user authenticationAccess controlled through authenticated accounts.
- Access controlAdministrative functionality restricted by user permissions.
- Audit & operational dataOperational information retained to support administration.
Event-day support
- Pre-event configuration supportHelp preparing configurations, data and devices.
- Scanner deployment supportHelp configuring and deploying scanners on-site.
- Remote event supportRemote help with application, device and connectivity issues.
- Device-level troubleshootingDiagnosis at both application and device level.
- Post-event data accessAttendance data available for reporting after the event.
NFC & contactless
- NFC contactless check-inFast, contactless alternative to QR and barcode scanning.
- NFC event credentialsCards, wristbands or badges to identify and validate attendees.
On-site registration & accreditation
- On-site registrationHandle late registrations and walk-ups directly at the venue.
- On-site guest search & registrationSearch or register attendees on arrival.
- On-site event badge printingCreate and print personalised badges during registration.
- Dynamic badge personalisationPopulate badges with name, role, ticket type and more.
- Instant badge issuingProduce a badge immediately once registration is complete.
- Badge reprintingReprint badges that are lost, damaged or need correction.
- Contactless badge check-inCombine NFC badges with rapid, contactless access.
